CCNP Collaboration Track

The new CCNP Collaboration course has two exams: a Core exam, and a Concentration exam of your choice.

Core exam - Implementing Cisco Collaboration Core Technologies (Exam 350-801 CLCOR)

Concentration exam, pass ANY ONE of the below exams:

  • Implementing Cisco Collaboration Applications (Exam 300-810 CLICA)
  • Implementing Cisco Advanced Call Control and Mobility Services (Exam 300-815 CLACCM)
  • Implementing Cisco Collaboration Cloud and Edge Solutions (Exam 300-820 CLCEI)
  • Implementing Cisco Collaboration Conferencing v1.0 (Exam 300-825 CLCNF)
  • Automating and Programming Cisco Collaboration Solutions (Exam 300-835 CLAUTO)


Core exam - Implementing Cisco Collaboration Core Technologies (Exam 350-801 CLCOR)

The Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 350-801) exam is a 120-minute exam associated with the CCNP Collaboration, CCIE Collaboration, and Cisco Certified Specialist - Collaboration Core certifications. This exam tests a candidate's knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications.

Course Details:

  • Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • Configure these network components to support Cisco Collaboration solutions
  • Troubleshoot these network components in a Cisco Collaboration solution
  • Explain these components to support Cisco Collaboration solutions
  • Troubleshoot these elements of a SIP conversation
  • Identify the appropriate collaboration codecs for a given scenario
  • Configure codec negotiations
  • Deploy SIP endpoints
  • Troubleshoot collaboration endpoints
  • Configure these voice gateway elements
  • Configure ISDN PRI/BRI
  • Troubleshoot ISDN PRI/BRI
  • Configure and verify the MGCP
  • Identify the appropriate media resources for a given scenario (hardware and software)
  • Describe the Cisco Unified Communications Manager digit analysis process
  • Implement toll fraud prevention on Cisco Unified CM
  • Configure globalized call routing in Cisco Unified CM
  • Describe Mobile and Remote Access (MRA)
  • Describe problems that can lead to poor voice and video quality
  • Describe the QoS requirements for these application types (voice and video)
  • Describe the class models for providing QoS on a network
  • Describe the purpose and function of these DiffServ values as it pertains to collaboration
  • Describe QoS trust boundaries and their significance in LAN-based classification and marking
  • Describe and determine location-based CAC bandwidth requirements
  • Configure and verify LLQ (class map, policy map, service policy)
  • Configure Cisco Unity Connection mailbox and MWI
  • Configure Cisco Unity Connection SIP integration options to call control
  • Describe Cisco Unity Connection call handlers
  • Describe Cisco Unified IM&P protocols and deployment
  • Deploy Cisco Jabber on premises