CompTIA A+

CompTIA A+ 220-901 Covers PC Hardware and Peripherals, Mobile Device Hardware, Networking and Troubleshooting Hardware and Network Connectivity Issues.

CompTIA A+ 220-902 Covers Installing and Configuring Operating Systems Including Windows, IOS, Android, Apple OS X and Linux. It Also Addresses Security, The Fundamentals of Cloud Computing and Operational Procedures.

CompTIA 220-901 A+

Section 1: Hardware


  • BIOS Configurations
  • BIOS Security
  • Installing BIOS Upgrades

Motherboards & RAM

  • An Overview of Motherboard Types
  • Motherboard Expansion Slots and Bus Speeds
  • Motherboard RAM Slots
  • CPU Sockets
  • Motherboard Jumpers and Connectors
  • An Overview of PC Memory Types
  • Understanding PC Memory

PC Expansion Cards & Storage Devices

  • Installing and Configuring Expansion Cards
  • An Overview of Storage Devices
  • An Overview of RAID

CPU Technologies

  • An Overview of CPU Socket Types
  • Understanding CPU Characteristics
  • CPU Cooling


  • Computer Interface Speeds and Distances
  • Wireless Interface Speeds and Distances
  • Connection Characteristics

Display Devices & Connector Types

  • An Overview of Display Devices
  • Display Specifications
  • Display Connectors and Cables
  • Device Connectors and Cables

Adapters and Converters Printers & Printer Maintenance

  • Understanding & Maintenance Laser Printers
  • Understanding & Maintenance Inkjet Printers
  • Understanding & Maintenance Thermal Printers & Impact Printers
  • Understanding & Maintenance Virtual Printers

Section 2: Networking

Network Cabling, IP Addressing, Ports and Protocols

  • Distinguish between shielded and unshielded twisted-pair cabling
  • Describe how fiber cabling works
  • Distinguish between RG-6 and RG-59 coaxial cabling
  • Specify the class of an IP address
  • Distinguish between IPv4 and IPv6 addressing types
  • Identify the default subnet masks for Class A, B, and C networks
  • Describe how DHCP assignment works
  • Recognize how common ports are used

Networking Technologies

  • Distinguish between the standards used for wireless networks
  • Use encryption methods to secure wireless networks
  • Implement the features of small office~/ office routers
  • Use encryption techniques to secure wireless networks
  • Implement SOHO routers
  • Use the appropriate network topology for a given scenario
  • Determine the most appropriate network types for given requirements

Networking Devices and Tools

  • Distinguish between the functions of different network level devices
  • Recognize the advantages of NAS servers
  • Describe the key Characteristics of firewalls
  • Match the networking tools to descriptions their functions
  • Identify the correct application for different network devices

Section 3: Mobile Devices


  • Recognize key characteristics of laptop computer cards
  • Describe how a USB flash drive works
  • Recognize the difference between the displays technologies used for laptops
  • Choose appropriate laptop displays in given scenarios
  • Use laptop features
  • Describe how laptop components are used

Mobile Devices

  • Match the mobile device to its characteristics
  • Distinguish between iOS and Android systems
  • Describe the features of iOS synchronization
  • Describe the options available when synchronization with Android based devices
  • Distinguish between the security characteristics of iOS and Android
  • Describe the backup options available on Android
  • Recognize how to manage online access with a mobile device
  • Describe how to secure a mobile device

Section 4: Hardware and Network Troubleshooting

  • Troubleshooting Computer Hardware
  • Troubleshooting Storage Devices
  • Troubleshooting Display Issues
  • Troubleshooting Networks
  • Troubleshooting Mobile Devices
  • Troubleshooting Printers

CompTIA 220-902 A+

Section 1: Windows Operating Systems

Introducing Microsoft Windows

  • Distinguish between Windows operating systems
  • Distinguish between 32-bit and 64-bit operating systems
  • Match Windows features to their descriptions
  • Match the security and administrative tools to their descriptions
  • Choose the appropriate Windows tools for a particular task

Installing and Configuring Windows

  • Choose a Windows installation method
  • Describe the different Windows installation types
  • Describe the decisions that need to be made prior to running a Windows Installation
  • Distinguish between the formatting options available when working in Windows
  • Identity basic Windows configuration tasks
  • Describe the characteristics of key OS command tools
  • Add Administrative Tools to the Start menu
  • Use Administrative Tools

Optimizing Windows

  • Manage hard drive volumes
  • Describe Windows migration tools
  • Use the Correct Windows utility for a given scenario
  • Use Windows optimization tools
  • Determine the most appropriate Windows Utility to use in a given scenario

Section 2: Other Operating Systems and Technologies

Mac OS and Linux

  • Client-side Virtualization
  • Basic Cloud Concepts
  • Network Services
  • Mobile Operating System Features
  • Configuring Email on Mobile Devices
  • Mobile Device Synchronization

Section 3: Security

  • Common Security Threats
  • Physical Security Prevention Methods
  • Digital Security Prevention Methods
  • Windows Security Settings
  • Securing Mobile Devices
  • Data Destruction and Disposal
  • Securing a SOHO Network

Section 4: Software Troubleshooting

  • Operating System Troubleshooting & Tools
  • Best Practices for Malware Removal
  • Tools for Security Troubleshooting
  • Mobile Device App Troubleshooting

Section 5: Operational Procedures

  • Managing Electrostatic Discharge
  • Computer Safety Procedures
  • Managing Your Computing Environment
  • Prohibited Activity and End User Policies
  • Communication and Professionalism
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